How to delete a visitor’s entry?

A visitor has cancelled or is unable to make it to office for some reason. Admins, Facility Manager or Hosts can delete the visitor entry before check-in and create a new entry for a different date and time.

Step by Step Guide:

1. Navigate to Visitors section in HybridHero after logging to app.hybridhero.com
2. Check filters/location on the Visitors section
3. Look for the visitors whose entry needs to be deleted (visitors who are yet to be checked-in)
4. Scroll to the right to see the Delete button
   
   
    
5. Click the Delete button against the visitor entry to delete the visitor entry
   
   

The visitor’s entry is now deleted from HybridHero.

Suggested Articles:

How to edit a visitor’s entry?

How to Pre-Register a new Visitor?

How to Register a new Visitor? (Walk-in)

Need Help?

If you have any questions or encounter any issues, please reach out to our support team at: support@hybridhero.com 

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