How to pre-register a new visitor?

Pre-registering a visitor helps make their arrival quick and smooth. This article explains the simple steps to register a visitor in advance, so check-in is faster, information is accurate, and the visit is well organized.

Step by Step guide:

1. Navigate to Visitors section in HybridHero after logging in to app.hybridhero.com
2. Select the Building location from location picker icon
3. Click on New Visitor as shown in the image below:
   
   
    
4. Select the Host (mandatory field)
5. Select the visit type as Pre-Register and enter the details
6. If the person is a repeat visitor, tick the box of repeat visitor. (this will auto-fill the information in First Name, Last Name and Phone number based on previous records)
   
   
    
7. Select the Visiting Reason* and time of the visit
8. Select the Building (if there are more than one office building/floors)
9. Click on Save and the details of the visitor will be saved
   
   
    

*Visiting reason will be available based on the location selected. Change in location will change the available visiting reasons.
 

Pre-registered users receive a code that they can use at the Visitor Management Kiosk to check in directly.

Suggested Articles:

How to Register a new Visitor? (Walk-in)

How to Check-in/Check-out a visitor?

How to edit a visitor’s entry?

Need Help?

If you have any questions or encounter any issues, please reach out to our support team at: support@hybridhero.com 

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