Pre-registering a visitor helps make their arrival quick and smooth. This article explains the simple steps to register a visitor in advance, so check-in is faster, information is accurate, and the visit is well organized.
Step by Step guide:
- Navigate to Visitors section in HybridHero after logging in to app.hybridhero.com
- Select the Building location from location picker icon
- Click on New Visitor as shown in the image below:
- Select the Host (mandatory field)
- Select the visit type as Pre-Register and enter the details
- If the person is a repeat visitor, tick the box of repeat visitor. (this will auto-fill the information in First Name, Last Name and Phone number based on previous records)
- Select the Visiting Reason* and time of the visit
- Select the Building (if there are more than one office building/floors)
- Click on Save and the details of the visitor will be saved
*Visiting reason will be available based on the location selected. Change in location will change the available visiting reasons.
Pre-registered users receive a code that they can use at the Visitor Management Kiosk to check in directly.
Suggested Articles:
How to Register a new Visitor? (Walk-in)
How to Check-in/Check-out a visitor?
How to edit a visitor’s entry?
Need Help?
If you have any questions or encounter any issues, please reach out to our support team at: support@hybridhero.com
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