How to edit a visitor’s entry?

Administrators, facility managers, and hosts can edit visitors’ details prior to check-in, ensuring accurate records, improved visibility, and compliance with organizational requirements.

Step by Step guide:

1. Navigate to Visitors section in HybridHero after logging to app.hybridhero.com
2. Check filters/location on the Visitors section
3. Look for the visitor/s whose entry needs to be edited (applies to visitors who are yet to be checked-in)

4. Scroll to the right to see the pencil icon (edit button)

   

5. Click the Edit button against the visitor’s entry
   
   
    
6. Edit the information like name, contact number, visiting reason and time of visit and Click Save
   
   
    

The visitor’s entry is now updated. Please note that visit type, email and location can’t be updated with edit option. If there is a change in these details, please delete this entry and create a new one.

Suggested Articles:

How to delete a visitor’s entry?

How to Check-in/Check-out a visitor?

Need Help?

If you have any questions or encounter any issues, please reach out to our support team at: support@hybridhero.com 

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