Mobile App: Overview of settings menu

Step-by-Step Guide: To access the Settings page

1. From the app home page, tap the wheel icon (⚙️) in the top right-hand corner.

2.  You can view and update your profile, set your preferences, set security details, get help using the app and log out of the application.

Note: Any updates you make to your profile will be reflected in both the mobile app and web app.

View Profile 

1. To Upload Profile Image

• You have the option to either upload a photo that already exists or capture a new one using your phone's camera. If you choose to use the camera, HybridHero would request permission to access it.
• Once you have selected the photo, you may adjust the scale. Once you are happy, click on the tick icon in the top right-hand corner

2. To Set your Default Working Hours

• Tap View Profile from the settings screen.
• Tap on the Start time or End time from the Default working hours section to update these values

3. Set your Default Location

• Tap View Profile from the settings screen.
• Tap on the location displayed in the Default location section and navigate to the desired location.

4. Set your default desk, parking space and room.

• Tap View Profile from the settings screen.
• Tap on change in the desk, parking space or room sections to view a list of available assets.
• Choose a new desk, parking space or room by tapping Select next to the asset name.

5. Set your default vehicle registration number.

• Tap View Profile from the settings screen.
• Tap into the section containing the vehicle registration number and enter a new one.
• Your changes will be saved on exiting this field.

6. Update your contact details.

• Tap View Profile from the settings screen.
• Tap into the section containing the contact number and enter a new one.

Preferences Section

1. Change your language preference.

• Tap Language from the Preferences section of the settings screen.
• Select your chosen language by tapping it.

Note: HybridHero is available in eleven different languages.

2. Update notification preferences

• Reminders for check-in/check-out
• Notifications for bookings made, modified, or cancelled.
• Reminders to complete mandatory Covid-19 self-certification forms.

You have the option to select your preferred method of receiving reminders for each category: Email, Push message (mobile), Both, or None. 

Security Section

1. Set up and edit pin.

• Tap Set up and edit pin from the Security section of the settings screen.
• Enter a six-digit PIN, enter it again in the second field for verification and tap Set.
• When you next log in to the application, you will have the option to sign in with a pin.

2. Reset password.

• ​Tap Reset Password from the Security section of the settings screen.
• Enter your current password, followed by your new password, and then repeat the new password for verification purposes. Then tap Change Password.

Note: This information is specifically relevant if you intend to reset your password and already know your current password.

App Section

1. Help & Troubleshooting

• To view support articles and access live chat while using the mobile app tap Help & Troubleshooting from the App section of the settings screen.

2. About (app version number)

• When contacting our support team, you may be asked what version number of Hybrid Hero you have installed. You can find this information in the App section of the settings screen.

3. Log out.

• To log out of the application, tap Logout from the App section of the settings screen.

The Settings menu allows you to customize your experience, manage preferences, and ensure the app functions in a way that best suits your work style and requirements.

Understand and learn how to: view your profile, change notifications, enable biometric authentication, set up a PIN, reset your password, and submit feedback.