In HybridHero, users have the flexibility to request assets like desks, meeting rooms, or parking spaces, even across different teams. When this happens, the request goes to an administrator or team manager for approval.
This article provides a step-by-step guide to help administrators view, approve, or reject asset requests with ease.
Steps to View, Approve or Reject Requests
- Login to the HybridHero web app
- To view the requests for desks, car parks or meeting rooms go to Dashboard.
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Go to notifications section by clicking on bell icon
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Click on the Requests tab to toggle from notifications to requests
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Switch between incoming and outgoing requests using the toggle button. Set it to Incoming to view requests from users by default it is set to Outgoing
You can either choose specific assets like Rooms, Parking, or Desk by checking their boxes individually, or you can handle all asset requests at once, with all boxes checked by default.
From the Requests page you, there will be two options, either click on Approve or Reject button against each incoming request which includes the details of the asset and the user requesting them.
You can view your old requests that have been approved, expired, or rejected once the check box Include past requests.
Suggested Article:
Where can I see the Notifications ?
What is the difference between Requests and Notifications?
Need Help?
If you encounter any issues or have questions about the process, our support team is here to help: support@hybridhero.com
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